Responsible Gaming

Responsible Gambling at Essendon Pokies Casino

We take responsible gaming very seriously and strive to create a safe and enjoyable experience for all our players.

Safe and Balanced Gaming Habits

Gambling should be treated like any other form of entertainment, not as a source of income. Set realistic goals and never chase losses by betting more than you can afford.

Budget Management

To maintain a balanced gaming habit:

• Allocate a specific budget for gambling each month.
• Track your spending regularly to ensure you're within your limits.
• Avoid using borrowed money or dipping into savings to fund your account.

Reality Checks and Time Reminders

Take regular breaks from playing to assess how much time and money you've spent. We provide built-in reality checks through our platform, which can be found in the 'Tools' section of your account settings.

Reality Check Tools

• Session Limit: Set a maximum amount of time allowed for each gaming session.
• Deposit Limit: Establish daily/weekly/monthly limits on deposits made into your account.
• Wager Limit: Define a maximum bet size to prevent overspending during any single betting round.

Time-Outs and Self-Exclusion Tools

If you feel that your gambling habits are getting out of control, use our time-out or self-exclusion features:

• Time Out: Temporary suspension of account access for 24 hours up to 30 days.
• Self Exclusion: Long-term account closure (up to permanent) to prevent future login and deposits.

Account Security

To maintain the security of your account, be cautious when sharing personal or financial information online. Only use reputable websites and do not share your username or password with anyone.

Warning Signs

Be aware of these potential warning signs:

• You're spending more money on gambling than you can afford.
• Gambling is affecting relationships with family/friends/significant others.
• You're chasing losses or seeking a 'big win' to recoup past losses.
• Your sleep, work, or other activities are being negatively impacted by your gaming habits.

Support Resources

If you feel that your gambling habits have become problematic:

1. Visit our Support page for details on how to access support services.
2. Reach out directly via the 'Contact Us' button in any of our platform tools (Live Chat, Email).
3. Contact local support organizations and helpline numbers specific to problem gaming.

Platform Tools

We aim to provide a responsible gaming environment with:

1. Real-time notifications for reality checks.
2. Customizable alerts for deposits and wager limits reached or exceeded.
3. Clear communication of any changes or updates through account messages.

Fair Play

Essendon Pokies Casino is committed to ensuring fairness in all our games, which are regularly audited by leading third-party testing laboratories. Our RNG (Random Number Generator) systems guarantee that game outcomes are truly random and unbiased.